Last Updated: September 9, 2025
Hikemoon Privacy Policy clarifies data use and your choices
HIKEMOON (“we”, “us”, or “our”) operates this website and store, including all related content, features, tools, products, and services (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our Services, or otherwise communicate with us.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. What Personal Information We Collect
“Personal information” refers to information that identifies, relates to, or can reasonably be linked to you. Depending on how you interact with our Services, we may collect the following categories of personal information:
Information You Provide to Us:
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Contact details (name, billing and shipping address, email address, phone number)
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Account information (username, password, preferences, settings)
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Payment and transaction information (payment method, order details, returns, exchanges)
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Communications with us (customer support inquiries, emails, messages)
Information We Collect Automatically:
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Device and browser information (IP address, device identifiers, operating system)
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Usage data (pages viewed, interactions, browsing behavior)
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Cookies and similar tracking technologies
Information from Third Parties:
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Payment processors
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Service providers (fulfillment, shipping, analytics, marketing)
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Advertising and marketing partners
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Shopify and its affiliated services
2. How We Use Your Personal Information
We use your personal information to:
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Provide and operate our Services (process orders, payments, shipping, returns)
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Personalize your experience (remember preferences, recommend products)
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Communicate with you (order updates, customer support, service notifications)
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Marketing and advertising (email, SMS, and targeted advertising, where permitted)
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Security and fraud prevention
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Legal and compliance purposes
3. Marketing & Advertising Choices
We may use your personal information to send promotional communications. You can opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails.
Depending on where you live, you may also have the right to opt out of the sale or sharing of personal information for targeted advertising purposes.
4. How We Share Personal Information
We may share your personal information with:
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Shopify, which powers our online store
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Service providers (payment processing, logistics, IT support, analytics)
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Marketing and advertising partners
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Affiliates within our corporate group
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Legal authorities, when required by law or to protect our rights
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Business transfers, such as mergers or acquisitions
All third parties are required to handle your information in accordance with applicable privacy laws.
5. Relationship with Shopify
Our store is hosted by Shopify. Shopify processes personal information in order to provide and improve the Services.
Some data may be processed by Shopify independently for analytics, fraud prevention, and service optimization.
You can learn more about Shopify’s privacy practices here:
https://privacy.shopify.com
6. Cookies & Tracking Technologies
We use cookies and similar technologies to operate and improve our Services, analyze usage, and support marketing efforts.
Depending on your location, you may have the ability to manage cookie preferences or opt out of certain tracking technologies.
7. Children’s Privacy
Our Services are not intended for children under the age of majority in your jurisdiction.
We do not knowingly collect personal information from children.
8. Data Security & Retention
We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure.
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Privacy Rights
Depending on your location, you may have the right to:
- Access or request a copy of your personal information
- Correct inaccurate information
- Request deletion of your information
- Request data portability
- Opt out of targeted advertising or data sharing
You may exercise these rights by contacting us using the information below. We may need to verify your identity before processing your request.
10. International Data Transfers
Your personal information may be transferred to and processed in countries outside your place of residence.
Where required, we rely on recognized legal mechanisms such as Standard Contractual Clauses to protect international data transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.