Get in Touch
Please fill out the contact form below, and our customer support team will respond within 24 hours.
Note: If your inquiry is related to an existing order, please include your order number for faster assistance.
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Quick Help
Before reaching out, you may find answers to common questions in our FAQ, including shipping, returns, and warranty information.
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Customer Service
Email: support@hikemoon.com (we aim to reply within 24 hours)
Tel: +1 (329) 201-5568 (Available Monday–Friday, 8:00 AM – 5:00 PM ,EST)
Live chat: Available Monday–Friday, 8:00 AM – 5:00 PM,EST
Brand Name: HIKEMOON
Legal Business Name:
Suzhou Huihe Technology Co., Ltd.
Business Address:
Room 201, Building 15, Creative Industry Park,
No. 328 Xinghu Street,
Suzhou Industrial Park,
Suzhou, Jiangsu, China -
Marketing Cooperation
Brand/Media: pr@hikemoon.com