Customer Support

We’d love to hear from you! Whether you have a question about our wagons, need help with an order, or simply want to share your adventure story, our team is here for you. 🌲✨

Get in Touch

Fill out the form below and our customer support team will get back to you within 24 hours.
👉 Please include your order number if you’re reaching out about an existing purchase.

Other Ways to Reach Us

You can also email us directly at support@hikemoon.com for any questions or inquiries. For urgent matters, please reach out to us at +13292015568.

Quick Help

Before sending a message, check out our FAQ page for answers to common questions about shipping, returns, and warranty.