1. Account Registration
- To place an order, you may be required to create an account with HIKEMOON.
- You agree to provide accurate, current, and complete information during registration.
- You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
- Please notify us immediately if you suspect unauthorized use of your account.
2. Payment Methods
- We accept major payment methods, including:
- Credit and debit cards (Visa, MasterCard, American Express)
- PayPal
- Other payment options as indicated at checkout
- All payments must be authorized and processed successfully to confirm your order.
3. Free Shipping & Tax Included
- All HIKEMOON products are shipped free of charge.
- Prices include applicable taxes and duties, so you do not need to pay extra fees upon delivery.
4. Payment Security
- HIKEMOON uses secure encryption and trusted third-party payment processors to protect your payment information.
- We do not store full credit card details on our servers.
5. Order Confirmation
- After successfully placing an order and completing payment, you will receive a confirmation email with your order details.
- Your order is considered confirmed once payment has been processed.
- We reserve the right to cancel any order if payment is declined or suspected fraudulent activity is detected.
6. Pricing & Taxes
- All prices are displayed in USD unless otherwise stated.
- Prices are subject to change without prior notice.
- All taxes and duties are included in the price; customers do not need to pay additional fees.
7. Payment Issues
- If you encounter any payment errors, please contact our customer service team immediately at support@hikemoon.com.
- We reserve the right to hold, cancel, or suspend orders with payment issues until the matter is resolved.
8. Contact Us
For any questions related to your account or payment:
📧 Email: support@hikemoon.com